Crisis Intervention Program (CIP)
The Crisis Intervention Program (CIP) provides critical emergency heating system repairs or replacements for income-qualified households at no cost. Services include repair of failed furnaces or boilers and replacement of failed heating systems. These services are available year-round.
EOC’s CIP managers and staff coordinate all aspects of the heating system repair and/or replacement process, including managing a statewide network of licensed, certified, and insured HVAC contractors. CIP doesn’t cover routine maintenance and upkeep of a home’s heating system.
Being without heat is considered an emergency and help (if eligible) can be provided within 24 hours. If the issue is not able to be resolved, CIP will provide temporary heating solutions until the issue can be solved.
You are eligible if:
- You have a heating source that is not working
- and you are approved for LEAP.
Your first step is to apply to the Colorado Low-Income Energy Assistance Program (LEAP). LEAP is a state-run assistance program that provides energy bill payment assistance to qualifying households. Click the How to Apply for LEAP button below to learn more about the LEAP program and its application process. For heating emergencies, please call 1.855.4.MY.HEAT (1.855.469.4328).
A Neighbor In Unknown Need
Rita Carson is an 88-year-old widow who has lived in the same home in an upscale neighborhood for over 40 years. From the outside, you would think that Rita had plenty of resources but in truth she lives on a fixed income that is just enough for the basics: taxes, food, and medications. She has been a longstanding member of the community so her neighbors had no idea that she couldn’t afford her energy costs.
One day Rita was rushed to the hospital with pneumonia. The paramedics found her living without heat and the indoor temperature at 56 degrees. A social worker at the hospital knew about Energy Outreach Colorado and called us to see what we could do. We were able to have a new heating unit installed before Rita got home at no cost to her.
We have since returned to see Rita and have been able to add insulation in her attic and a cooling system for summer. She had no idea that there was help available and was too embarrassed to ask. Now she is living in a healthy and safe home plus saving money on her utility bills.
In 2021, 2,565 households received services through the CIP program, including 776 in rural communities.
CIP is funded with support from the State of Colorado, donations from private individuals, and corporate partners.