our bill payment program provides community assistance

Bill Payment Assistance Program

Bill Payment Assistance provides emergency financial assistance with past-due energy bills for income-qualified residents across the state throughout the year.

You are eligible if:

  • You need help paying your past-due heating and/or lighting bill to an energy provider.
  • You haven’t received Bill Payment Assistance from EOC during the current program year (the program runs from 10/1 to 9/30).
  • You make at or below 80% of the area median income.
How to Apply?

EOC does not accept applications directly but works with partners on the local level to administer the program, including intake and processing applications, determining eligibility, and authorizing bill payments.

To apply, directly contact the EOC local partner in your county by clicking the Find A Payment Assistance Agency button below. To complete your application, you will need to bring your ID and a copy of your past-due bill.  You can also call 1.866.HEAT.HELP (1.866.432.8435) for further assistance.

What Other Assistance is Available?

When applying for Bill Payment Assistance, EOC encourages qualifying applicants to also apply to the Colorado Low-Income Energy Assistance Program (LEAP). LEAP is a state-run assistance program that provides energy bill payment assistance to qualifying households. Applications are accepted each year between 11/1 and 4/30.  Click the button below to learn about eligibility and the steps to apply.

Not Enough Money To Spare

Angie has always had enough money to get by, but never enough to spare. So when she got laid off from her job, she fell behind financially. Finding a new job was hard but staying current on her bills was harder – she couldn’t afford to pay the backlog and was terrified that her electricity would be shut off.

Angie contacted Energy Outreach Colorado and we were able to help her pay her utility bills plus make some energy improvements to her home that would help her save money. “I had no idea that there was a way to get help,” Angie says. “I am so grateful that Energy Outreach helped me get back on my feet.”

Impact

EOC through the Bill Payment Assistance Program supported 21,747 households in 2021. Along with support with past due bills, EOC and its partner organizations work to get applicants enrolled in other EOC programs to help lower energy costs and ensure their homes are safe and comfortable.

While EOC’s mission has grown since it was founded more than 30 years ago, the Bill Payment Assistance Program was the first service the nonprofit provided to Colorado.

Funding

The Bill Payment Assistance Program is funded by utility providers, EOC’s budget and individual donors.

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