Bill Payment Assistance

We provide bill payment assistance to households across Colorado who are behind on their energy bill and are at risk of not having home energy. Payments are made directly to a local utility or fuel company.

Bill payment assistance is provided through our network of local resource centers, faith-based organizations, healthcare providers and social services agencies.


  • You pay home energy costs directly to an energy vendor/utility
  • Your bill is past due or you are running low on fuel
  • You meet income qualifications for your county (80% of Area Median Income)

How to Get Help


Call 1-866-HEAT-HELP (1-866-432-8435)

You will work directly with a case worker at one of our partner agencies, who will guide you through the application process, determine eligibility, and authorize bill payments.

Program Contacts


For help or questions, call 1-866-HEAT-HELP

If you are interested in becoming a partner agency, email us.

“I was ashamed to ask for help and I had no way to get back on track. But waking up without lights and heat was even more scary than picking up the phone. I was so relieved that the bill payment assistance program helped me keep my utilities on and get back on my feet.”
Ruth D.
Colorado Springs